standard-title Häufig gestellte Fragen

Häufig gestellte Fragen

Q: Do you make exceptions for the cancellation fee?

Refunds are NOT given for advisories including weather (rain, wind, snow, temperature), air quality, wild animals, insects/pests (mosquitoes, wasps, mice, geese, etc), fire bans, liquor bans, car trouble, getting lost or evictions.

In extreme health or family circumstances we do make exceptions to this rule.  This is decided on a case-by-case basis.  

Q: Are you open year-round?

Yes.  Regular camping season is defined as April 1st to October 31st of each year. From November 1 to March 30 winter camping is available, but customers should note that once the ground freezes the water and sewer connections at ALL sites will be turned off.  This is entirely weather dependent.  Rates will be discounted when this occurs.  Our bathroom, shower, laundry, drinking water, and central dump station services will all be available for the entire year. 

Q: Ist der Campingplatz das ganze Jahr geöffnet?

Nein. Der Campingplatz ist offen vom 1. März - 31. Oktober.

Q: What is your pet policy?

Dogs are permitted in the park at a surcharge of $2 per day, and each RV is permitted to have 2 animals in occupancy. Service animals are welcome at all times, regardless of size or breed, at no charge. If you have a service animal please let the office know upon check-in. Dogs are required to be on-leash at all times, and all animal waste must be picked up and properly disposed of.

Q: Was sind die Tier Vorschriften?

Mountain View Camping erlaubt 2 Tiere pro Campingplatz. Tiere müssen immer an der Leine gehalten werden und Verunreinigungen müssen beseitigt werden. Hunde über 22 Kg sind nicht erlaubt.

Q: When is Check-In and Check-Out?

Check out is at 11:00 am, and Check in as at 1:00 pm, daily.

Q: Wann ist Check-In und Check-Out?

Check out ist um 11:00 Uhr und Check in um 13:00 Uhr, täglich.

Q: I’ve paid my deposit for my reservation. What if I need to cancel?

Our cancellation policy is as follows: Cancellations made within 14 days of your arrival date are non-refundable. If you cancel your booking in advance of 14 days, we refund everything but a $10 processing fee.

Q: Ich habe die Anzahlung für meine Buchung bezahlt. Was ist wenn ich meine Buchung stornieren muss?

Unsere Stornierungsbedingungen ist wie folgt: Annulation Kosten $10.00, wenn sie Ihre Buchnung 14 Tage vor Ankunft stornieren. Keine Rückerstattung für zu späte Anullationen.

Q: Where exactly are you located?

Since we are located outside the Calgary City limits, it can be complicated for some navigation systems to find us. Various browsers and navigation systems provide alternate information based on their own data and research. The most successful is our physical land address, used through Google Maps:

244024 Range Road 284 Calgary, AB

It is important that you do not use our Postal Code to find us – our mail goes elsewhere! If the above address does not work, our GPS location is: 51.06935 | -113.86360

And if you are STILL struggling to find us, please don’t hesitate to call us at 1-403-293-6640 or toll free at 1-877-707-0677 for directions!  We are happy to provide them over the phone (as long as you have hands-free or a passenger to call!).

Q: Wo genau befinden Sie sich?

Da wir uns ausserhalb der Stadt Grenzen von Calgary befindet, kann es sein das einige Navigationssysteme uns nicht finden. Am erfolgreichsten ist es unsere Adresse zu nutzen:

244.024 Range Road 284
Calgary, Alberta

Bitte benutzen sie nicht unseren Postleitzahl. Unsere Post geht an eine andere Adresse!